For years, the performance of a state’s facilities maintenance group, which is responsible for keeping government buildings in the state capital clean and neat, was mediocre. No amount of pressure or inducement from the secretary of state, who had ultimate responsibility, seemed to do any good. What recommendations would you make?
- 2. In terms of Maslow’s hierarchy, what motivates you? How would you determine what motivates employees?
- 3. What if your wrong about what motivate certain employees, how would you reassess your determination?
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